Customer Service Program

With more than 16 years of merchant account experience AVPS cares about every merchant in the same way each individual merchant cares about their own customers!

AVPS has built a knowledgebase of answers from the most common terminal or statement questions to the most complex Chargeback or software compatibility issues.

We take pride in having little or no wait times, being able to assist you or your business almost instantly. With every merchant account we offer 24-Hour service and support via toll free number and individual business website access.

Taking service to the next level AVPS has a large bank of financial and technical consultants whom will even personally visit your location to find the best fit and solution for your business model. In addition, our staff regularly attends industry and trade events, enabling us to stay on the cutting edge and ahead of the curve.

We are available at (800) 719-9198 to assist you with any question or concern you may have.